Relational Training - Spring 2023
Cost $249
Date May 19
Day Friday
Location TBA (Surrey)
Duration 1 session
Time 9am - 4pm


The Mandt System: Building Safe, Healthy Relationships


Mandt Training Program for the Workplace

mandt training program at west coast centre for learning in surrey

The Mandt Training Program is a healthy-relationship based, learning & development platform designed to promote prevention, de-escalation and intervention approaches. Mandt evidence-based training is right for your organization if you're looking for your employees to create healthy and safe relationships with the people they support and in their team.

Mandt Training program focuses on building healthy relationships, communication skills and conflict management. We look at how trauma can impact individuals and that hope and resiliency are possible. Regardless of your industry or profession, The Mandt System believes that everyone has an equal right to safety.

Our training program can be uniquely tailored to your organization to reduce crisis situations, creating a space where everyone can say "In this place, and with these people, I feel safe."™


What is Mandt?


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The Mandt System approach starts with the idea of supporting people, not just their behaviours.™ When you do this, you’re well on your way to creating a culture that provides for the emotional, psychological, and physical safety of everyone involved. It is based on treating everyone with dignity and respect. Our Mandt training program gives you the tools to affirm your feelings and choose your behaviours™ so that you can keep yourself and others safe during challenging interactions.

As an organization leader, we know that one of your top priorities is to create a safe work environment. To do this, you need to know how to handle difficult situations when they happen. The challenge is we don’t always have the tools we need to effectively and safely respond. The Mandt training program teaches prevention and de-escalation concepts to help people safely manage behaviour so that everyone can be safe in their environment. Our goal is to be your active partner by providing the tools you need to create a healthier and safer workplace.


Who Can Benefit?


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Mandt Training Program concepts can help various organizations and industries. We’ve trained people in industries like mental health, education, non profit, family services, healthcare, and more. The Mandt System approach is designed to maintain the needs of everyone involved, without compromising any other aspect. Whether you’re a parent, teacher, direct care professional, or healthcare worker, our training can help you create de-escalation strategies that work.

With our services, your organization can create a process to prepare for and reduce difficult situations when and if they occur. We know firsthand that every workplace is different, and that’s where our specialized approach comes in.

Mandt Training Program concepts can help various organizations and industries. We’ve trained people in industries like mental health, education, non profit, family services, healthcare, and more. The Mandt System approach is designed to maintain the needs of everyone involved, without compromising any other aspect. Whether you’re a parent, teacher, direct care professional, or healthcare worker, our training can help you create de-escalation strategies that work.

With our services, your organization can create a process to prepare for and reduce difficult situations when and if they occur. We know firsthand that every workplace is different, and that’s where our specialized approach comes in.


How Does it Work?


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The Mandt System teaches concepts and evidence-based techniques. That means that our training is flexible and adaptable to your specific workplace.

Our training program begins with a focus on building healthy relationships between people to promote workplace safety. We require this as an aspect of our further training programs. Before trainers can be certified in any other aspect of our program, they must be certified in the relational chapters. We do this because the benefits of relationships when de-escalating crisis situations are unmatched.

  • Maintaining healthy relationships between people can result in:
  • Ensuring safety (physical, psychological, social, and emotional)
  • Understanding perception of others and your own
  • Meeting needs
  • Achieving goals

Once team members have completed the relational skills of The Mandt System, they can move on to the conceptual training if desired, to learn more about trauma-informed care and positive behaviour supports needed to maintain workplace safety. This training allows you to take a crisis approach that keeps each person involved safe and risk-free.


Available Mandt Training Programs

Group Relational Level Training (1 Day):
  • One Day Training - $249/person
  • Building Healthy Relationships — Foundational Beliefs, Working as a Team, Dealing with Emotions, Causes of Stress, and Crisis Cycle.
  • Building Healthy Communication — Nonverbal Elements in Communication, Vocal Elements in Communication, Verbal Elements in Communication: Strategies for De-escalation.
  • Building Healthy Conflict Resolution — Communicating through Problem Solving, Problem Solving Techniques.
  • Please ask about our group discounts!

Group Relational/Conceptual/Positive Behaviour Supports Level Training (1.5 days):
  • One and a Half Day Training - $399/person
  • Building Healthy Relationships — Foundational Beliefs, Working as a Team, Dealing with Emotions, Causes of Stress, and Crisis Cycle.
  • Building Healthy Communication — Nonverbal Elements in Communication, Vocal Elements in Communication, Verbal Elements in Communication: Strategies for De-escalation.
  • Building Healthy Conflict Resolution — Communicating through Problem Solving, Problem Solving Techniques.
  • Trauma Informed Services – to help staff better work with people who have experienced trauma
  • Positive Behavior Supports — Supporting people not just their behaviours
  • Please ask about our group discounts!

Individual Relational Training:
  • One Day Training - $299
  • Our One Day training consists of the Relational training and is conducted by our experienced certified trainers. Participants receive Mandt certification and a certificate of training.

Certification is valid for 1 year.


online and in person training in Surrey BC for the Mandt training system

We love visiting organizations and having the opportunity to train staff in Mandt System. If your organization is ready to take the next step toward non-violent crisis intervention, then West Coast Centre for Learning is ready to help meet your needs.

We also offer Mandt training for Schools and Families.

For more information and to obtain our pricing group discount for 12+ participants, contact Kristi Rigg.





For the MANDT Training Payment, Cancellation and Refund Policy please click HERE.

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